FAQ
What type of shredding services do you offer?
We offer only highly secure, on-site shredding.
How does the shredding process work?
With on-site shredding, all your confidential materials are shredded on our mobile shredding trucks, at your facility. (To see a step-by-step review of our shredding processes, click here.)
Can I witness the shredding process?
Yes. You can witness our on-site shredding of your materials via the monitor located on the side of our trucks.
Why don’t you offer plant-based (off-site) shredding?
There are too many risks associated with the transportation of highly confidential materials back to a plant for shredding. Once your confidential documents leave your location, you have no way of knowing for certain what actually happens to them…or who may have access to them.
What does it mean to be NAID AAA Certified?
We have been awarded the highest security rating, “AAA Certified” by NAID, the National Association for Information Destruction. (Less than half of the shredding companies in Ohio have earned this rating.)
What is NAID?
NAID is a non-profit association dedicated to the advancement, professionalism, and high ethical standards of the information destruction industry. They act as an independent auditor, checking a shredding company's compliance in 22 critical areas, including everything from shred size to employee background checks. To learn why you should choose only a NAID AAA Certified shredding company, click here.
What other materials can you destroy besides paper?
We use powerful shredding trucks that will shred almost anything. We routinely destroy paper clips, staples, books, binders, CDs, hard drives, plastics, magnetic or optical media and fabrics.
Why should I use a shredding service instead of our office shredder?
When you consider employee wages and benefits, then factor in depreciation and maintenance costs on your shredder, it can cost about $120 per month to operate an office shredder. That’s almost twice as much as our shredding service…and cost isn’t even the most important reason to dump your office shredder. (For the complete story click here.)
Why can’t I just use a recycler for our expired documents?
Most recyclers do not shred your confidential information. Instead, they transport in-tact documents overseas, where they are often vulnerable to unauthorized access. If you’re concerned about the environment, please remember that we recycle 100% of your documents after they are securely destroyed.
How often will you service our facility?
Before we begin, we’ll consult with you to determine whether you require shredding services daily, weekly or monthly. And if your service needs ever change, the frequency can be modified to satisfy your requirements.
What types of security containers do you provide?
We offer a 95 gallon, a 66 gallon and a 32 gallon executive console. (To view our security containers,
click here.)
What can we put in the security containers?
You can put any color or type of paper, paper clips, staples, rubber bands, labels and file tabs into our security containers.
Do you charge for the security containers?
If you choose our regularly scheduled service option, then we will provide security containers to you at no cost.
How much do you charge for your services?
It depends on how many security bins you require. But our shredding services are less expensive than most people think. Call us for an exact quote.
Why don’t you charge by the minute, like other shredding companies?
Think about it. When you pay by the minute, you’re actually giving the shredding company incentive to move slowly. Our high-tech equipment can shred up to 8,000 pounds per hour or approximately four times faster than our “pay-by-the-minute” competitors. That means we can service a lot more customers per hour than the other guys and pass the savings on to you.
What if I only need a one-time shred?
We service clients who use us just once, as well as those who need to shred regularly.
Do you offer any documentation that our materials have been shredded?
Yes. Once your documents have been shredded we issue you a Certificate of Destruction for your records.
I’m still uncertain. How do I know which shredding company to choose?
For more information about how to choose the shredding company that’s right for you, including 10 revealing questions you need to ask before making your decision, click here.
|
